PRIMARY

This privacy policy will explain how Primary Learning Online uses the personal data we collect from you when you use our website.

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1    What data do we collect?
Primary Learning Online collects the following data:

• Personal identification information (Name, email address, phone number, etc.).

• Audio-recording of classes.
   

2    How do we collect your data?
You directly provide Primary Learning Online with most of the data we collect. We collect data and process data when you:

• Place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

• Make online contact, such as via Facebook, Whatsapp or Instagram.
   

3    Primary Learning Online may also receive your data indirectly from the following sources:
None at present.
 

4    How will we use your data?
Primary Learning Online collects your data so that we can:

• Process your order and manage your account.

• Email you with special offers on other products and services we think you might like.
   

Primary Learning Online will share your data with our teachers, relevant to your booking.

When Primary Learning Online processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
 

5    How do we store your data?
Primary Learning Online securely stores your data on non-cloud data backup systems located at their primary office. 

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6    Primary Learning Online will keep your personal data as follows:
Students’ and parent/carer names, contact details, session details and session recordings will be retained for 10 (ten) years beyond the conclusion of the course/s attended.  Once this time period has expired, we will electronically delete your data.
 

7    Marketing
Parent/carer’s personal details may be used for make contact with parent/carers for permission to gather or use testimonials, or to advertise further Primary Learning Online courses which we believe may be of interest to them.

You have the right at any time to stop Primary Learning Online from contacting you for marketing purposes or giving your data to other members of the Primary Learning Online Group.

If you no longer wish to be contacted for marketing purposes, please email primarylearningonline@gmail.com.

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8    What are your data protection rights?
Primary Learning Online would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Primary Learning Online for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that Primary Learning Online correct any information you believe is inaccurate. You also have the right to request Primary Learning Online to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that Primary Learning Online erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that Primary Learning Online restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to Primary Learning Online’s processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that Primary Learning Online transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by emailing primarylearningonline@gmail.com.
 

9    Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.  For further information, visit allaboutcookies.org.

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10    How do we use cookies?
Primary Learning Online uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.
 

11    What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Primary Learning Online uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Primary Learning Online uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
   

12    How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
 

13    Privacy policies of other websites
The Primary Learning Online website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
 

14    Changes to our privacy policy
Primary Learning Online keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 June 2020.
 

15    How to contact us
If you have any questions about Primary Learning Online’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by emailing primarylearningonline@gamil.com

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16    How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Primary Learning Online has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.  Visit ICO.org.uk.